Refund policy

Return and Refund Policy

At Vlanoir, we want every customer to feel confident before completing their purchase.

Order Inspection Upon Delivery
Customers are allowed to check their order upon delivery before payment. Please make sure the item, color, and size are correct before accepting the order.

Returns
Returns are not available after the order has been received and accepted by the customer.

Wrong or Defective Items
If you receive a wrong or defective item, please contact us immediately with your order details and clear photos of the issue. Our team will review the case and help resolve it.

Contact
For return support, please contact us through our official Instagram page or customer support channels.